Communication and Negotiation Techniques

By taking part in this seminar, you’ll improve even further your own rhetorical skills and methods of negotiations. 3 days.

CONCEPT

Language is a very important instrument of good management. In this 3-day program for executives and key managers, you will test your rhetorical and communicative competence in different situations at work – when dealing with the boss, colleagues, employees, customers and suppliers. You'll practice leading meetings and real-world situations using language mechanisms to come out as a winner. After completing the program, you can take what you learn and use it immediately.

WHO SHOULD PARTICIPATE

  • Executives from all areas of business who use language as part of a motivational management system
  • Key management who are constantly communicating and want to use language to convince and inspire others
  • Executives, specialists and junior staff who want to come out on top in negotiation situations, and want to help achieve company objectives using skillful argumentation.

WHO BENEFITS FROM THE PROGRAM

If you're an executive or business specialist, this program gives you tools for identifying your own strengths and weaknesses in the communication and negotiation process. It puts you on track for improving your effect on others through language. It helps you develop the skills of a motivational management style.

TOPICS COVERED

Knowledge from Communications Research

  • Rules governing interpersonal communications
  • Being an effective meeting leader
  • Convincing rhetoric
  • Winning negotiations – asserting yourself in 
a friendly and likeable way

Communicating Effectively

  • Forms of communication – verbal and nonverbal
  • Which content should be communicated to which people?
  • How to communicate company messages in the right way
  • Good communication – examples and training
  • Improper communication – examples and training

How to Lead Meetings Effectively

  • Conducting talks, meetings or discussions is 
an important management skill
  • A systematic look at how an executive conducts meetings
  • The importance of skillful leadership at meetings for the productivity of staff doing mental tasks
  • Rationality and emotion in communications
  • Employing good meeting skills to get others to agree to your ideas and goals

Skillful Negotiations

  • Knowing and applying negotiation techniques
  • Recognizing and fending-off attempts by others at manipulation
  • Recognizing patterns in how individuals react in negotiation situations
  • Adapting your negotiation techniques to the situation
  • Practicing measures for optimization

Rhetoric in Management

  • The psychology of persuasion
  • Practicing being quick-witted
  • Using body-language in a targeted way
  • How to refute unfair attacks with confidence

Skillful Speaking

  • Appearing before groups in a professional manner
  • How to talk with confidence
  • Talking to small groups of employees and customer
English
21.11.2018 - 23.11.2018, Hamburg, Germany
CHF 3'300.- / EUR 2'900.- excl. VAT
Invoice on request in EUR, at current exchange rate
English
01.04.2019 - 03.04.2019, Steckborn, Switzerland
CHF 3'300.- / EUR 2'900.- excl. VAT
Invoice on request in EUR, at current exchange rate
English
06.05.2019 - 08.05.2019, Berlin, Deutschland
CHF 3'300.- / EUR 2'900.- excl. VAT
Invoice on request in EUR, at current exchange rate
English
23.09.2019 - 25.09.2019, Zürich, Switzerland
CHF 3'300.- / EUR 2'900.- excl. VAT
Invoice on request in EUR, at current exchange rate
English
21.10.2019 - 23.10.2019, Brunnen (near Lucerne)
CHF 3'300.- / EUR 2'900.- excl. VAT
Invoice on request in EUR, at current exchange rate
English
02.12.2019 - 04.12.2019, Hamburg, Switzerland
CHF 3'300.- / EUR 2'900.- excl. VAT
Invoice on request in EUR, at current exchange rate
Register
English
21.11.2018 - 23.11.2018, Hamburg, Germany
CHF 3'300.- / EUR 2'900.- excl. VAT
Invoice on request in EUR, at current exchange rate
English
01.04.2019 - 03.04.2019, Steckborn, Switzerland
CHF 3'300.- / EUR 2'900.- excl. VAT
Invoice on request in EUR, at current exchange rate
English
06.05.2019 - 08.05.2019, Berlin, Deutschland
CHF 3'300.- / EUR 2'900.- excl. VAT
Invoice on request in EUR, at current exchange rate
English
23.09.2019 - 25.09.2019, Zürich, Switzerland
CHF 3'300.- / EUR 2'900.- excl. VAT
Invoice on request in EUR, at current exchange rate
English
21.10.2019 - 23.10.2019, Brunnen (near Lucerne)
CHF 3'300.- / EUR 2'900.- excl. VAT
Invoice on request in EUR, at current exchange rate
English
02.12.2019 - 04.12.2019, Hamburg, Switzerland
CHF 3'300.- / EUR 2'900.- excl. VAT
Invoice on request in EUR, at current exchange rate
Additional Services
Seminar + Individual Coaching

Book an individual coaching session in addition to a seminar. [more...]

My Sparring Partner

Book this 2-day workshop and profit from a deep-dive into company-specific content, with insights especially relevant to your work. For you and a max. of 4 other colleagues from your company. [more...]

Learn & Perform

First you attend an open seminar. After completion, a St. Gallen management consultant visits you at your company to support implementing what your learned. [more...]

A Second Opinion

You need to make an important decision that will determine the course your company will take. To make sure you get it right, you need a second opinion. [more...]

Implementation Project

You attend an open seminar, and those things you learned that are especially vital to your company are then implemented with this project, tailor-made for your company with external support. [more...]

The Mental Option

Management top-performance requires mental preparation. Our "Human Tuning" service is an additional day of mental training for executives. [more...]

Company Teams

Two or more participants from a single company take part in the same seminar – and implement what they learned immediately upon return. [more...]

Bosses Promoting High-Potentials

When you promote men and women of your staff, it will help if you approve their participation in our junior program first. In a briefing, you tell us what exactly your employee needs to develop. We meet with the participant and give you feedback about this. We then give you a promotion proposal and the St. Gallen talent-promotion tool for implementing your own talent management. [more...]

Small-Group Seminar

A seminar with a max. of 6 participants. Small groups allow a deep-dive into subjects of special interest to you. [more...]

Transfer

After learning the latest management insights at your seminar, you want to use them. You have ideas, maybe even a concept. Or you want to practice what you learned and your conduct as an executive. [more...]

Bring your Customer

Bring your customers with you to a seminar. Here you'll be inspired for collaboration, joint development, open innovation. During off-time, you can work with your customer on ideas for future collaboration. [more...]

Compressed Learning

Management knowledge compressed into a 1-day seminar, with content conceived especially for your company. [more...]

Certification of your Advanced Training

You can book an additional 4-day workshop for certifying your advance training. [more...]

Career Support

You are pursuing a specific management position. We'll help you in your career. [more...]

St. Gallen Tools

We develop management and leadership instruments that are tailor-made for use at your company. [more...]

St. Gallen Inhouse

Seminars with company-specific content. If you have questions about this or need information, please call us at +41 (0) 44 913 1580 or write an email to: info@mab-edu.com. [more...]