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Seminar finder

Personal Management Competence

This seminar is about developing competent conversational skills and a confident appearance. It will help you improve even further your management competencies.
3 + 3 days.


This 2 x 3-day program does a deep-dive into two central topics of personal management competence. Part 1 concentrates on the topic of social and emotional competence, the effect you have as an executive on employees, colleagues, your superiors, customers and third parties. Part 2 focuses on rhetoric, negotiation techniques and leading meetings.


  • Executives who are willing to question their own knowledge of rhetoric and their ability to use it 

  • Managers and junior staff seeking to further develop the impact they have at work


You will experience your own personal competence when it comes to rhetoric, negotiating skills, leading meetings, how you come across to others and the impact you have on them. We will help you recognize your own deficits and teach you how to improve them. You'll learn how to move with confidence and how to inspire others with your enthusiasm and motivational skills. And you will add to your skill set a talent that is important everywhere – how to lead employees. How to be assertive in a likeable way. How to be convincing during negotiations. How to achieve the desired results in meetings with customers.


The First Impression

  • How people judge others

  • Consciously and unconsciously assessing others

  • The first impression. What happens exactly?
  • How do other people see me?

The Question of Image

  • Body signals given off by executives accustomed to success and those still seeking success
  • People with success potential – how they gesture, walk, stand and sit
  • Using eye-contact to your advantage
  • Executive's self-image and the image he or she has of others

Getting to Know Yourself

As part of this program you will negotiate, convince others, arbitrate disagreements, give speeches, evaluate your employees, talk on the telephone, reassure customers and communicate your company externally. During this process, you will be observed and get helpful criticism from the other participants.

Charisma and Impact

Your image does not say who you really are, but how you are seen by others. You'll probably never have as much feedback about your social skills, as you will in this seminar.


Rhetoric and Negotiation Techniques

  • How to use language like a professional
  • Communicative competence

  • How to structure and design a speech

  • Rhetoric and word choice

Leading a Discussion

  • Leading a discussion in a results-oriented way
  • The right way to answer objections
  • How to keep calm and focused on the objectives of the discussion

Coming out a Winner at Conferences and Meetings

  • Spoken and unspoken expectations
  • How to behave during a difference of opinion
  • Manipulation and psychological warfare – the right way to react to them

Skillful Argumentation

  • Techniques of argumentation in the business world
  • Proven ways to deal with barriers to communication
  • Conscious escalation and de-escalation
  • Body-language signals

Convincing your Business Partners

  • Getting your negotiation goals accepted by your business partners during meetings
  • Skillfully guiding difficult negotiations

  • Knowing all the tricks, fending off unfair attacks


2. Session 2018

Number: N7228

Part 1: August 29 - 31, 2018
Zurich, Switzerland

Part 2: November 21 - 23, 2018

CHF 5'800.- excl. VAT Invoice on request in EUR, at current exchange rate

3. Session 2018

Number: N7238

Part 1: December 3 - 5, 2018
Frankfurt-Oberursel, Germany

Part 2: 2019

CHF 5'800.- excl. VAT Invoice on request in EUR, at current exchange rate

Additional Services

Call us for a telephone consultation: +41 (0) 44 913 15 80

Seminar + Individual Coaching

Seminar + Individual Coaching

Book an individual coaching session in addition to a seminar.

My Sparring Partner

My Sparring Partner

Book this 2-day workshop and profit from a deep-dive into company-specific content, with insights especially relevant to your work. For you and a max. of 4 other colleagues from your company.

Learn & Perform

Learn & Perform

First you attend an open seminar. After completion, a St. Gallen management consultant visits you at your company to support implementing what your learned.

A Second Opinion

A Second Opinion

You need to make an important decision that will determine the course your company will take. To make sure you get it right, you need a second opinion.

Implementation Project

You attend an open seminar, and those things you learned that are especially vital to your company are then implemented with this project, tailor-made for your company with external support.

The Mental Option

Management top-performance requires mental preparation. Our "Human Tuning" service is an additional day of mental training for executives.

Company Teams

Two or more participants from a single company take part in the same seminar – and implement what they learned immediately upon return.

Bosses Promoting High-Potentials

When you promote men and women of your staff, it will help if you approve their participation in our junior program first. In a briefing, you tell us what exactly your employee needs to develop. We meet with the participant and give you feedback about this. We then give you a promotion proposal and the St. Gallen talent-promotion tool for implementing your own talent management.

Small-Group Seminar

Small-Group Seminar

A seminar with a max. of 6 participants. Small groups allow a deep-dive into subjects of special interest to you.



After learning the latest management insights at your seminar, you want to use them. You have ideas, maybe even a concept. Or you want to practice what you learned and your conduct as an executive.

Bring your Customer

Bring your customers with you to a seminar. Here you'll be inspired for collaboration, joint development, open innovation. During off-time, you can work with your customer on ideas for future collaboration.

Compressed Learning

Compressed Learning

Management knowledge compressed into a 1-day seminar, with content conceived especially for your company.

Certification of your Advanced Training

Certification of your Advanced Training

You can book an additional 4-day workshop for certifying your advance training.

Career Support

Career Support

You are pursuing a specific management position. We'll help you in your career.

St. Gallen Tools

St. Gallen Tools

We develop management and leadership instruments that are tailor-made for use at your company.

St. Gallen Inhouse

St. Gallen Inhouse

Seminars with company-specific content. If you have questions about this or need information, please call us at +41 (0) 44 913 1580 or write an email to:


Contact us

+41 (0) 44 913 15 80

Write an email